JAGGAER Sub-Processors

JAGGAER ONE - Is Everywhere - Global with Data Points

JAGGAER Sub-processors List

NOTE: Not all listed sub-processors are applicable to all clients.

For a list of Sub-processors applicable to a JAGGAER customer or other clarification, please contact privacy@jaggaer.com

For additional information about sub-processors engagement process, safeguards and international Data Transfers Mechanisms please visit Data Privacy and Control page.

THIRD-PARTY SOFTWARE AND/OR SERVICES
Sub-processor	Location of Processing	Purpose of Processing
Amazon Web Services (AWS)	United States Germany Ireland UK	Infrastructure as a service (IAAS) and platform as a service (PAAS). NOTE: For EU based Clients, data is processed in Germany, or Ireland. For UK and APAC based Clients, data is processed in UK.
Salesforce.com	United States	Support portal ticketing system.
8×8	United States	Communication Platform, which is used for Technical Support calls and real-time analytics to improve productivity and customer experience.
Forethought	United States	AI based automation platform for Global Customer Care Support
Abbyy	United States Netherlands Australia	Add-on functionality (“Digital Capture”) that enables automated capture and extraction of invoice data from paper and PDF invoices
Adobe	Global – Location of customer’s Adobe account	AdobeSign electronic signature for documents processed by JAGGAER Contracts+. NOTE: Location of processing will in the country where customer managed AdobeSign account is located.
Aha!	United States	Hosting of JAGGAER Engage NOTE: Optional use, JAGGAER Engage is a forum for our customers to submit their feature requests for how we can enhance our solutions.
B2B Router	Germany	Provides a PEPPOL access point for customers to receive eInvoices from suppliers globally.
BeeliveIT (Step)	Italy	Provides interfaces with Public Administration systems in full compliance with the general principles of the Digital Administration Code for Italy. NOTE: Applicable to Italian Clients only.
Beroe, Inc	Ireland	JAGGAER Category Intelligence Beroe Live.AI – in conjunction with JAGGAER category management product.
Bottomline Technologies	United States	Provides integrated AP payments as a service through JAGGAER Pay – Paymode X.
Concord Fax Service	United States	Add-on feature providing a fax service to distribute purchase orders within indirect procurement solutions.
DocuSign	Global – Location of customer’s DocuSign account	Electronic signature for documents processed by JAGGAER Contracts/Contract + NOTE: For JAGGAER Contract DocuSign location of processing in either US or Europe at the customer’s request. For JAGGAER Contracts+, DocuSign location of processing will in the country where customer-managed DocuSign account is located.
Finexio	United States	Provides integrated AP payments as a service through JAGGAER Pay
4GFactor	Mexico United States	Provides eInvoice compliance components such as the verification of eInvoices with government tax authorities in specific countries.
Google	United States Europe	Provider of the DialogFlow service used to process JAGGAER Assist (if used) interactions and provider of the reCAPTCHA service. NOTE: Google does not store any personal data
Interfax Fax Service	United States	Add-on feature providing a fax service to distribute purchase orders from customer to supplier within indirect procurement.
Kinamu	Austria	SAP services and outsourcing. NOTE: Personal data involved is limited to data that could be contained in customers’ transactional documentation.
Pendo	United States	Usage analysis of the JAGGAER Applications via a subscription to JAGGAER Adopt.
Qlikview	Sweden	Business intelligence for direct analytics.
SnowFlake	United States Germany	Cloud-based data warehouse supporting JAGGAER Analytics. NOTE: For EU, UK and APAC based Clients, data is processed in Germany.
Sovos	Sweden Germany	Provides eInvoice compliance components such as digital signature, government portal retrieval and secure legal archiving of electronic invoices.
Sphera (RiskMethods)	Germany United States	JAGGAER Sphera (RiskMethods) Integration is used to support proactive risk identification, assessment and mitigation in the Supply Chain Risk Management services.
TealBook	Canada	JAGGAER Diversity Supplier management Integration.
The Smart Cube – TSC	United Kingdom India	JAGGAER Category Intelligence The Smart Cube AmplifiPro – in conjunction with JAGGAER category management product.
Trustflow	United States India	Digital mailroom service to automate the data capture of invoice documents.

JAGGAER AFFILIATES provide global support, professional and/or technical services
JAGGAER Entity	Location
BravoSolution APAC Pty. Ltd.	Australia
BravoSolution España S.A.	Spain
BravoSolution France S.A.S.	France
BravoSolution Italia S.p.A.	Italy
BravoSolution S.p.A.	Italy
BravoSolution UK Limited	United Kingdom
BravoSolution Benelux B.V.	The Netherlands
BravoSolution Nordics OY	Finland
Docskiff India Private Limited	India
JAGGAER Arabia for Information Technology	Saudi Arabia
JAGGAER Asia Pacific Pte Ltd.	Singapore
Jaggaer Austria GmbH	Austria
Jaggaer Deutschland GmbH	Germany
Jaggaer FZ-LLC	Dubai, UAE
JAGGAER Serbia DOO Beograd	Serbia
JAGGAER, LLC	USA